We have a complimentary water station at our main bar area located by the front doors and common area.

We accept cash only for all merchandise and bar purchases. However we do have 3 ATMs located throughout our venue. Accepting cash assists you as a customer – serving you faster and more efficiently

We are an All Ages Licensed venue, however, some events are strictly 19+. Please check the age restriction on the event prior to purchasing at ticket. We recommend any guests under the age of 19 is accompanied by an adult but it is not a requirement.

We have a zero alcohol tolerance for any guest under the age of 19. We reserve the right to deny entry, or remove a minor without refund if we suspect that they may be under the influence of alcohol or drugs.

Tickets purchased for the Belvedere Treehouse VIP Lounge includes seating for every ticket purchased, exclusive VIP drink menus, free freshly popped popcorn, private bar service, and private washrooms. When VIP Tickets are limited, we will upgrade ticket purchasers to a lower VIP Booth section located right next to the stage.

Premium VIP Booths are available at select events only. They must be purchased a minimum of two weeks in advance of the event date, and through a Coors Event Centre rep only, not online. If you are interested in a Premium VIP Booth please email dana@coorseventcentre.ca for booth pricing.

Depending on the forecast our coatcheck operates from October to March of every year. Unfortunately our coatcheck does not fit a coat for every person attending, only 90% of the guests. If you would like to guarantee that your coat gets checked please arrive at the scheduled door time.

Coatcheck is $2 per coat. There is no rechecking of items, you must pay everytime you recheck your coat. If you have lost your coatcheck ticket please wait at the end of the coatcheck line and you will be served once all patrons with tickets have received their coats. At that time we will do our best to identify your coat.

Coors Event Centre is not liable for any items checked at the venue, items are checked at your own risk.

We have a strict no re-entry for minors, this is to ensure the safety of the minor, as we are responsible for the safety of our guests once they are in our building.

We are a proud supporter of Molson and Charlton Hobbs, you can find a great selection of Molson and Charlton Hobbs products throughout our venue.

When receiving 19+ entry you must present a government issued photo identification card (passport or drivers license). If you do not have your government issued photo identification card, you may be denied entry or denied service of alcohol.

Our door time is a suggested entry for our guests. This allows our guests to move through our doors, purchase a beverage and find a comfortable location before the first opening act performs.

On average we give our guests roughly an hour to enter our doors before the first act performs.

Coors Event Centre box office is open on show nights only at the door time listed on the event.  Advanced tickets can be purchased online only through www.coorseventcentre.ca

Tickets can be purchased through our box office with cash, debit card and credit card on show nights only while quantities last. Advanced tickets can be purchased online only through www.coorseventcentre.ca with Visa Debit or Credit card. No Refunds or Exchanges.

If you have purchased tickets under the Ticketmaster Will Call delivery method, you may pick up your tickets at a Ticketmaster location in advance of show date. Otherwise your name will be on the Will Call list at the door time listed on the event page. Government Issued Photo ID is required to gain access via Will Call.

If you have purchased tickets under the ‘Will Call’ delivery method your name will be on a list at the Coors Event Centre box office once doors open on the event evening. You will not be able to pick up tickets in advance of door time. If you purchase Will Call tickets for someone else, please call Ticketmaster to change the name on the Will Call List a minimum of one week in advance of show date. If you do not change the name the guest will be denied entry as you can only gain entry with photo ID for the name listed on Will Call.

If you have purchased tickets under the Print At Home delivery method, you may need to adjust your privacy settings on your email provider. Tickets may show up in the junk folder.

If you have purchased tickets as a Mobile Ticket, please make sure that you have your brightness up as bright as it can go and have your bar code ready for quick scanning upon entry. Original mobile tickets must be scanned, not screen shot images.

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