We are an All Ages Licensed venue, however, some events are strictly 19+. Please check the age restriction on the event prior to purchasing at ticket. We recommend any guests under the age of 19 is accompanied by an adult but it is not a requirement.
We have a zero alcohol tolerance for any guest under the age of 19. We reserve the right to deny entry, or remove a minor without refund if we suspect that they may be under the influence of alcohol or drugs.
Tickets purchased for the Belvedere Treehouse VIP Lounge includes seating for every ticket purchased, exclusive VIP drink menus, free freshly popped popcorn, private bar service, and private washrooms. When VIP Tickets are limited, we will upgrade ticket purchasers to a lower VIP Booth section located right next to the stage.
Premium VIP Booths are available at select events only. They must be purchased a minimum of two weeks in advance of the event date, and through a Coors Event Centre rep only, not online. If you are interested in a Premium VIP Booth please email dana@coorseventcentre.ca for booth pricing.
Depending on the forecast our coatcheck operates from October to March of every year. Unfortunately our coatcheck does not fit a coat for every person attending, only 90% of the guests. If you would like to guarantee that your coat gets checked please arrive at the scheduled door time.
Coatcheck is $2 per coat. There is no rechecking of items, you must pay everytime you recheck your coat. If you have lost your coatcheck ticket please wait at the end of the coatcheck line and you will be served once all patrons with tickets have received their coats. At that time we will do our best to identify your coat.
Coors Event Centre is not liable for any items checked at the venue, items are checked at your own risk.
If you have purchased tickets under the Ticketmaster Will Call delivery method, you may pick up your tickets at a Ticketmaster location in advance of show date. Otherwise your name will be on the Will Call list at the door time listed on the event page. Government Issued Photo ID is required to gain access via Will Call.
If you have purchased tickets under the ‘Will Call’ delivery method your name will be on a list at the Coors Event Centre box office once doors open on the event evening. You will not be able to pick up tickets in advance of door time. If you purchase Will Call tickets for someone else, please call Ticketmaster to change the name on the Will Call List a minimum of one week in advance of show date. If you do not change the name the guest will be denied entry as you can only gain entry with photo ID for the name listed on Will Call.
If you have purchased tickets under the Print At Home delivery method, you may need to adjust your privacy settings on your email provider. Tickets may show up in the junk folder.
If you have purchased tickets as a Mobile Ticket, please make sure that you have your brightness up as bright as it can go and have your bar code ready for quick scanning upon entry. Original mobile tickets must be scanned, not screen shot images.