Meet & Greet:
Meet & Greets vary due to artist specifications. The artist decides what time the meet & greet occurs along with what is included in the meet & greet. We know you are eager to meet your favorite artists, and as they are busy touring sometimes delays in information can happen. They normally provide the promoter the meet & greet details only a day or two in advance so the promoter will reach out a minimum of 24 hours prior to show day with meet & greet details.
You may notice various ticketing Tiers when you go to buy a ticket. That is the promoters way of rewarding early ticket buyers with a discount on their ticket. Each ticket Tier is allocated a certain amount of tickets, and when that ticket tier runs out the next tier opens at a new price. Buying your tickets early not only gets you a discount on the show, but shows to the promoter that there is a demand for that artist or genre, and the sooner the tickets sell out the more likely a second date will be added in the instance of a sell out and the greater chance the promoter will bring more of that genre back to the praries! So don’t worry, if you have a Tier 1 ticket and your friend has a Tier 3 ticket, you will still get to enjoy the show together, you will just get to do it with more money in your pocket!
If you have purchased a ticket via Showpass it is best to download the Showpass app to your mobile device and load your ticket prior to heading to the venue. To ensure the quickest entry possible, if you have an iPhone you can add your ticket directly to your ‘Apple Wallet’ for convenience and quick scanning upon entry. This saves time looking for the barcode once you have reached the entry spot in line.
If you have purchased a ticket for someone else for a gift or purchased multiple tickets for you and your friends please utilize the ‘Transfer’ ticket option on Showpass so that you each have your own individual bar code on your mobile device prior to entering the facility. This is beneficial for a few reasons:
- If all the ticket holders are not showing up at the same time, any guest arriving later can gain entry with their barcode rather than having you step away from the concert to let them in.
- Alleviates conjestion at the door. As we have separate security guards for ticketing, and checking of IDs if one person has the barcodes for all guests that person may be in a different spot in line than their friends resulting in a cluster of confusion and passing of phones around for scanning.
- Ticket Transfers are only unavailable when an event required to answer a list of questions upon purchasing your ticket. Generally only at all age events. If ticket transferring is not available for your ticket please fill out the below form and we will get the transfer taken care of you on our end.
We do our best to put unprepared guests off to the side and continue entry, however, that is not always possible. So, if you are experiencing delays in entry, it is due to unprepared guests at the door. We can successfully get 1,000 guests into the building with full pat downs, checking of ID and scanning tickets in 30 minutes. Please plan a head so that everyone can gain entry to the event in a speedy manner to begin enjoying their favorite artists.